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Employee Accountability
Session 1: Course Overview
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session 2: Defining Accountability
Session 2: Defining Accountability
What is Accountability?
Why the Focus on Accountability?
The Results Are In
The Era of Distrust
1960's
1970's
1980's and 1990's
The First Years of 2000
Lessons Learned
Session 3: Creating an Accountable Organization
Session 3: Creating an Accountable Organization
The Accountability Cycle
The Accountability Cycle
Ways to Increase Accountability
The Building Blocks
Case Study
Questions
Accountability Starts with Me!
Assertiveness,Part One
Assertiveness, Part Two
Responsibility
A Final Note
Pre-Assignment Review
Session 4: Setting Goals and Expectations
Session 4: Setting Goals and Expectations
Tips and Tricks
SPIRIT
Structuring Expectations
A Final Note
Making Connections
Top Ten Ways to Create and Share Ownership
Session 5: Doing Delegation Right
Session 5: Doing Delegation Right
Understanding Delegation
Four Basic Steps to Delegation
Deciding What to Delegate
The Five Levels
Breaking Down the Model, Part One
Breaking Down the Model, Part Two
Monitoring Delegation
How Do You Monitor?
Session 6: Offering Feedback
Session 6: Offering Feedback
The Ingredients of Good Feedback
In Private
Balanced
Relevant
Specific
Documented
Personal (In the Right Way)
Making Connections
Session 7: A Toolbox for Managers
Session 7: A Toolbox for Managers
Identifying Learning Opportunities
Making Connections, Part One
Making Connections, Part Two
Making Connections, Part Three
Making Connections, Part Four
A Personal Action Plan
A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Summary
Summary
Recommended Reading List
Recommended Reading List
Post-Course Assessment
Post-Course Assessment
Course Completion
Course Completion
The Building Blocks
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