1. When should you speak up in a meeting?
   1. When you know you can clarify a point
   2. When you can correct an error you know is wrong
   3. When you can give credit that's due
   4. All of the above
   
   
2. To help control your nervousness, you should pretend to put on a face of confidence.
   1. True
   2. False
   
   
3. Meetings should only last as long as you intended.
   1. True
   2. False
   
   
4. The four levels of conversation include:
   1. Small talk, fact disclosure, viewpoints and opinions, personal feelings
   2. Small talk, fact disclosure, introducing others, brass tacks
   3. Superficial chit chat, sharing personal items, increasing trust, summarizing
   4. Superficial chit chat, sharing personal stories, personal feelings, summarizing
   
   
5. Dairy products like milk, cheese, and chocolate coat your vocal cords and make it more difficult to speak.
   1. True
   2. False
   
   
6. Expensive clothes and fancy jewelry help add to the professionalism of your presentation.
   1. True
   2. False
   
   
7. Which level of conversation leads to the most personal exchange?
   1. Small talk
   2. Sharing personal items
   3. Developing trust
   4. Personal feelings
   
   
8. Every conversation can be turned into an engaging and enjoyable time.
   1. True
   2. False
   
   
9. A rock-solid presentation can be defeated if the listener has dismissed the presentation before it even started.
   1. True
   2. False
   
   
10. Paraphrasing what someone has said to you means you have been listening.
    1. True
    2. False
    
    

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