Understand and Manage
Reflective Questions
- Will my response help or hinder the situation?
- Can you increase your awareness of your actions so that you see their effects?
- Am I hearing the unspoken messages?
Answer
- Reason and motivation: Weigh your decisions and behavior by identifying and prioritizing what is important.
- Manage feelings: Use simple techniques, like a pause for reflection, to act – not react.
- Choose to affirm the positive: Accept that you have choice, that you can make a difference, that you are an important part of the community.
- Develop social behaviors: Respond to people’s needs, build conflict resolution skills, accept feedback.
- Interdependence: Recognize your place in the larger community; your awareness and decision making takes into account the short- and long-term consequences of your actions as well as the context/culture.