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Emotional Intelligence
Session 1: Course Overview
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Pre-Course Assessment
Session 2: History of Emotional Intelligence
Session 2: History of Emotional Intelligence
History of Emotional Intelligence, Part One
Making Connections, Part One
Making Connections, Part Two
History of Emotional Intelligence, Part Two
Session 3: Emotional Intelligence Defined
Session 3: Emotional Intelligence Defined
Definitions and Thoughts
The Six Seconds Model
Making Connections
Session 4: EI Blueprint
Session 4: EI Blueprint
Instructions
Identify Emotions
Understand and Manage
Use and Communicate
Session 5: Optimism
Session 5: Optimism
Defining Optimism and Pessimism
Choosing Our Approach
ABC's of Optimism
Pessimism versus Optimism
VET Process
Adversities
Session 6: Validating Emotions in Others
Session 6: Validating Emotions in Others
The VALUE Technique
The SOLER Technique
Communication Technique
Session 7: Understanding Emotions
Session 7: Understanding Emotions
The Seven Human Emotions
What Do Emotions Tell Us?
Applying Emotional Intelligence
Positives and Negatives
The Emotional Map
Plutchik’s Wheel of Emotions
Session 8: Setting Your Personal Vision
Session 8: Setting Your Personal Vision
Defining Your Principles
Creating Your Vision
Understanding Your Values
Defining Our Values
Identifying Our Influences
Think in Terms of Relationships
Creating Your Vision Statement
What’s Standing in Your Way?
Think in Terms of Relationships
Relationship Worksheet
Creating Your Vision Statement
A Personal Action Plan
A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Summary
Summary
Recommended Reading List
Recommended Reading List
Post-Course Assessment
Post-Course Assessment
Course Completion
Course Completion
Relationship Worksheet
Boss
Peer
Patient,
Client, Etc.
Friend/
Family
Ambitious
Balanced
Caring
Committed
Compassionate
Courageous
Creative
Dependable
Educated
Fair
Faithful
Forgiving
Fun
Giving
Industrious
Loyal
Moral
Organized
Patient
Powerful
Principle centered
Pro-active
Respectful
Responsible
Selfless
Self-reliant
Sensitive
Thankful
Tolerant
Trustworthy
Wise
Witty
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