The SOLER Technique

Use the SOLER technique while you are listening:

S	Sit quietly with your arms and legs uncrossed. Crossed limbs can be interpreted as unwilling to listen, closed-minded.
O	Maintain an open posture.
L	Lean slightly forward in the direction of the speaker.
E	Maintain eye contact. Be sensitive though – some people are uncomfortable with extended eye contact.
R	Stay relaxed. Pay particular attention to your shoulders and neck.