Autoplay
Autocomplete
Previous Lesson
Complete and Continue
Managing Across Cultures
Session 1: Course Overview
Session 1: Course Overview
Learning Objectives
Pre-Assignment
Questions
Pre-Course Assessment
Session 2: What Is Culture?
Session 2: What Is Culture?
Defining Culture, Part One
Defining Culture, Part Two
Culture in the Workplace
In and Out Groups
About Stereotypes
Some Common Phrases and the Stereotype Behind Them
Making Connections, Part One
Making Connections, Part Two
Globally Useful Attitudes
Useful Organizational Attitudes
Session 3: Communicating Effectively
Session 3: Communicating Effectively
High and Low Context Culture
The Contextual Spectrum
Communication Differences Across Cultures
Communication Skills
Body Language Basics, Part One
Body Language Basics, Part Two
Handling Miscommunication
Case Study
Questions
Session 4: Team Building Across Cultures
Session 4: Team Building Across Cultures
The Five Stages of Team Development
Tips on Working with Virtual Teams
Session 5: Managing Across Cultures
Session 5: Managing Across Cultures
The Cornerstones of Diversity
Knowledge
Understanding
Acceptance
Behavior
How Far Do You Accommodate?
Dealing with Culture-Based Conflicts between Employees
Questions
Giving Culturally Sensitive Feedback
Session 6: Building a Multicultural Organization
Session 6: Building a Multicultural Organization
Making Connections
Creating Inclusive Programs for New Employees
Session 7: Working with the Global Talent Pool
Session 7: Working with the Global Talent Pool
Understanding the Global Talent Pool
Dipping Into the Global Talent Pool
Session 8: A Personal Action Plan
Session 8: A Personal Action Plan
Starting Point
Where I Want to Go
How I Will Get There
Summary
Summary
Recommended Reading List
Recommended Reading List
Post-Course Assessment
Post-Course Assessment
Course Completion
Course Completion
How I Will Get There
As a result of what I have learned in this course, I am going to…
My target date is…
I will know I have succeeded when…
I will follow up with myself on…
Objective 1
Objective 2
Objective 3
Up Next:
Summary
Complete and Continue