When you are creating orientation handbooks, developing onboarding programs, and writing training materials, make sure that these resources will be accessible to and understood by everyone. Specific support people, such as translators, might be appropriate. Where possible, offer several different learning methods, including graphics and audio. Remember that games and humor do not always translate well.

If appropriate, the workplace may offer additional, optional training in language skills, cultural customs, or other areas that would be beneficial to employees. Making these resources widely available will ensure that no one is singled out and that people know where to find help when they need it. Information might be posted on the website, in the lunchroom, and in orientation materials. It might also be helpful to translate the programs into different languages.

Employees may also appreciate guidance to additional, external resources, such as cultural support groups, new immigrant programs, and language courses. These resources should be widely shared and available to all.

Mentoring programs can be very valuable to new employees, particularly if they are trying to overcome cultural or language barriers while learning their new job. Create mentoring partnerships that make sense, but don’t impose cultural limitations.