Culture in the Workplace
Culture is just one of the many attributes that makes each employee an individual. Just as you might consider whether an employee is an introvert or extrovert (or a visual or verbal learner) when managing them, you should also consider aspects of their culture. This becomes especially crucial when their culture is different from your own, as it might require some additional patience, thought, and understanding on your part. All of these elements will help you give context to how an employee thinks and acts, which in turn will help you develop an effective management style.
Here are some specific elements that can differ across cultures:
- Meaning of the words “yes” and “no,” and when it is appropriate to use them
- Strictness of deadlines
- Customs for meetings
- Urgency of time
- Importance of preserving relationships and maintaining harmony
- Orientation towards self or the collective good
- Concept of equality and fairness
- Social hierarchy and responsibilities