Sensory Systems
Another good way of developing rapport is to tune into the sensory system that the person is using and adapt your language and gestures accordingly. Here's a quick guide.
Category | Indicator | Sensory System |
---|---|---|
Body Language | Pointing at the eyes | Visual |
Tugging on earlobes | Auditory | |
Sniffing | Olfactory | |
Extending the tongue | Gustatory | |
Gestures with limbs | Kinesthetic | |
Voice Characteristics | Speaking slowly | Kinesthetic |
Pausing frequently | Kinesthetic | |
Even-paced voice | Auditory | |
Speaking quickly | Auditory | |
Steady tone of voice | Auditory | |
Deeper tone of voice | Kinesthetic | |
Higher than normal tone of voice | Visual | |
Breathing Rate | Slow, shallow | Visual |
Normal | Kinesthetic or Auditory |