Tips

  • Provide instructions, materials, and training in plain language (if you have workers whose first languages are different, communications should be in the language of the workers)
  • Involve workers in planning communication activities to help identify and resolve barriers to communication within your organization
  • Provide avenues for workers to provide feedback on safety issues and communication methods
  • You may want to develop templates for status reports, newsletters, or other communications that you plan to issue. This will help your communications stay consistent and professional.
  • Use materials and training with clear images or symbols
  • Repeat key information in different ways: written, verbal, and visual formats
  • Set up group e-mail lists to save time and make sure you don’t forget anyone

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