Scenario Ten

Lisa had been the first person in her group to be trained on the new equipment. Although the four other support staff had subsequently also been trained, they saw her as the expert and constantly came to her for help, interrupting her work. How can Lisa handle her co-workers?

Scenario Eleven

Peter, an executive assistant, supports three supervisors. Usually things go smoothly. But in pressure situations all three would demand their work had to be done first, confusing and upsetting the executive assistant. How can the executive assistant sort out the three bosses’ priorities?

Scenario Twelve

Your boss leaves everything until the last minute and then goes into a panic. How can you organize this supervisor?

Up Next:

Session 18: Dealing with Stress