1.A training needs analysis could also be called a:

1. Strategic planning method
2. Skills gap assessment
3. Customer service assessment

2.Interviews, focus group discussions, surveys, questionnaires, document and statistical analysis, and __________________ are examples of primary data collection methods.

1. Testing
2. Social media analysis
3. Observation

3.A training needs analysis should be completed before the organization finishes setting their objectives and priorities.

1. True
2. False

4.Tuition reimbursement is not appropriate for workplace training programs.

1. True
2. False

5.Communication is an example of a competency.

1. True
2. False

6.The ability to speak clearly is an example of:

1. A communication competency
2. A requirement of the HR department
3. A project requirement

7.Is there such a thing as too much data when it comes to developing a training needs analysis?

1. Yes
2. No
3. It depends

8.Courses in topics like healthier lifestyles or personal development can be included as part of the _______________________.

1. Training needs analysis
2. Training spending account
3. Employee’s own responsibility

9.A good training program has to benefit the organization and the employees.

1. True
2. False

10.A good training needs analysis can identify when training is not necessary to overcome a gap.

1. True
2. False

Up Next:

Session 2: A Closer Look at the Training Needs Analysis