1. A vertical slice is one way to look at a ______________ of the organization.

1. Representative sample
2. Cross-section
3. Biased selection

2. “Future state” is a term that also means:

1. Desired organizational outcome
2. A part of the company that will be purchased later
3. A proposed wage increase for employees

3. Questions used in data collection need to be:

1. Objective and clear
2. Asked by a subject matter expert
3. Asked by someone who knows the people being interviewed well

4. A training program must benefit the organization and employees in order to be effective.

1. True
2. False

5. SWOT analysis is not necessary for training needs analysis.

1. True
2. False

6. KSA stands for:

1. Knowledge, skills, accuracy
2. Knowledge, skills, attitudes
3. Knowledge, systems, attitudes

7. The 7S framework includes the terms Strategy, Structure, Systems, Shared Values, Skills, ______________, and ___________.

1. Sessions and standards
2. Synergy and staff
3. Staff and style

8. One benefit of a training program is that it can provide meaningful information for employees and their managers during performance and evaluation meetings.

1. True
2. False

9. The McKinsey 7S Framework is used to ensure that a long-term training solution can be put in place.

1. True
2. False

10. The first level of evaluation is…

1. Evaluating knowledge and skill mastery
2. Measuring learner reaction to the training
3. Checking to see if business needs were met
4. Testing learners to see if job performance changed

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