I Messages
Speaking articulately can be hard when you’re upset or angry. It’s easier to communicate with others if we stick with our own thoughts, feelings, and beliefs, and avoid direct or implied criticism of the other person. One way to do that is to stick with “I” messages, expressed in a matter-of-fact, non-judgmental tone of voice.
You Message | I Message |
You talk too loudly. | I have sensitive hearing. |
You should send out an agenda. | I'd like to know what we're going to discuss in the meeting tomorrow so I can bring the right information with me. |
If you are trying to address a particular root cause of your anger (such as someone else's behavior), you can use this same type of message to give feedback.