1. Which of the following is an open-ended question?

   1. Vanilla ice cream is your favorite, isn’t it?
   2. Do you like ice cream?
   3. What kind of ice cream do you like?

2. Anger can have negative consequences for your body.

   1. True
   2. False

3. Anger can reduce stress.

   1. True
   2. False

4. Vanessa’s co-worker just started yelling at her for leaving the office lights on overnight. Which of the following is a coping strategy Vanessa can use?

   1. Listen to her co-worker to better understand what she wants
   2. Suggest that they take a time-out and talk about the problem later on (after tempers calm)
   3. Ensure that her voice stays quiet and calm
   4. Any of the above

5. What acronym summarizes the steps in an anger log?

   1. SEFAC
   2. BREATHE
   3. ANGER
   4. STRESS

6. “You talk too quickly,” is an “I” message.

   1. True
   2. False

7. When you’re talking about your feelings, you should always use the expression, “You make me.”

   1. True
   2. False

8. What are the essential components of your sanctuary?

   1. The anger process
   2. Items related to each of the five senses
   3. Understanding anger pay-offs
   4. All of the above

9. Which of the following is a type of distorted thinking?

   1. Magnifying
   2. Destructive labeling
   3. Imperative thinking
   4. All of the above

10. Clarifying what has been said is an important listening skill.

    1. True
    2. False

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