Case Study: Spontaneous and Reflective Behaviors

Miranda arrived back at the office shortly after 9:15 a.m., much later than she anticipated. She quickly put the sandwich platter in the refrigerator, and then started making coffee outside of the meeting room, trying to be quiet so that she would not distract anyone inside the room. She went to her desk about to pick up her phone when Andrew came noisily out of the room.

“There you are!” he exclaimed angrily, “You’re late!”

“I know,” Miranda started to reply. “The co…”

He cut her off angrily. “I can’t take any excuses. This should have been ready an hour ago. You’re going to have to start getting the coffee stuff on the weekend.”

Complete and Continue