Sample Norms
Some sample norms targeted at conflict situations include:
- We'll speak one at a time.
- We'll look at each other when we speak and acknowledge any valid points made by the other person.
- We'll accept all ideas as valid when presented.
- We'll build on each other's ideas.
- We won't dismiss any idea without really exploring it.
- We'll make sure everyone is heard.
- We won't get emotional, argumentative, or personal.
- No one will attack anyone else.
- If the discussion gets heated or we start going in circles, we'll call a time-out and look at how we are doing things.
- No one will deliberately block the group from reaching a final solution by taking a position.
- We'll take a systematic approach to resolving issues rather than just pushing personal points of view.