Sample Norms

Some sample norms targeted at conflict situations include:

  • We'll speak one at a time.
  • We'll look at each other when we speak and acknowledge any valid points made by the other person.
  • We'll accept all ideas as valid when presented.
  • We'll build on each other's ideas.
  • We won't dismiss any idea without really exploring it.
  • We'll make sure everyone is heard.
  • We won't get emotional, argumentative, or personal.
  • No one will attack anyone else.
  • If the discussion gets heated or we start going in circles, we'll call a time-out and look at how we are doing things.
  • No one will deliberately block the group from reaching a final solution by taking a position.
  • We'll take a systematic approach to resolving issues rather than just pushing personal points of view.

Complete and Continue