About Positive Intent

One way to minimize barriers right from the start is to establish positive intent. Positive intent includes the idea that you have good reason for what you are saying and doing, and so do other people. It’s best to come from a place of concern and providing support when you deal with conflict and positive intent helps to do that. In order to demonstrate your positive intent, avoid making negative assumptions and statements, and focus on the future instead of the past. Remember, dealing with conflict helps us create productive outcomes and resolve differences.