Case Study: Spontaneous and Reflective Behaviors

Andrew was not sympathetic about Miranda’s collision, and remained focused on the inconvenience that her being late caused. He reiterated that he was going to have to make sure that Miranda picked up creamers and coffee on their own time during the weekend, so that there were no delays to a morning meeting. The fact that the car she was in had to be written off because of damage was not his issue, and he was not going to get involved in it.

Mark Corman, Andrew’s boss, heard about Miranda’s collision when he received a copy of the incident report from Stan. He immediately called Andrew to ask him why he had not advised him of the problem personally. Mark was annoyed that Andrew did not seem concerned about Miranda’s condition, nor the loss of a company car.

While Andrew was on the phone with Mark, he stared toward Miranda’s cubicle. “That woman is causing me far too much trouble, and it’s time for her to move on,” he thought to himself.

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