Case Study

Max is a computer programmer who has worked with ABC Squared for four years. He started the job almost immediately after he graduated from a four-year university program. He was placed on a team of junior programmers who looked after essential tasks. After two years, he was promoted to a cross-functional project team where he is a senior programmer who is able to do a lot of creative, engaging work.

Max is a great resource to new programmers that have joined the company, even though they are not on his current team. He does a great job answering questions for people from outside his department who need some programming advice or support. In the last two years, Max has worked as part of a project team that has completed some high profile, enviable projects that have helped the company secure new business and increase their brand tremendously.

When a position for supervisor opened up for the team of junior programmers, Max did not apply for it despite the recommendations of his manager, Pat. Max likes what he does and knows that he is good at it, but does not feel that he has enough experience to succeed as a supervisor just yet. He shares this feeling with Pat and says that he would like to do some kind of supervisory training in order to prepare himself for future opportunities.

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