A Win-Win outcome is achieved by addressing the issues and often, with the use of problem-solving, to define and resolve differences. This positive approach to conflict involves recognition by all parties involved that something is wrong, and when problem-solving is applied and both parties commit to it, the conflict does actually get resolved. Win-win conditions eliminate reasons for continuing or resurrecting the conflict, since all relevant issues are worked out.

A win-win happens when both parties understand the value in one another’s goals, and in reaching a resolution together. Problem-solving is the most successful approach to conflict resolution, and confrontation can also be very effective when it is done respectfully. Effective managers will be constructive users of confrontation and problem solving as opposed to avoidance or compromise.