Case Study: Spontaneous and Reflective Behaviors
“But Andrew, I…”
“Forget it. Do you think I want to hear anything except that it’s ready?”
“No, b-but I can knock on the door as soon as it is.”
“Good! You’re normally so reliable,” he was hissing so that no one in the meeting room could hear him, “and you’ve practically sabotaged me before I got started.”
Andrew stomped off toward the meeting room. Miranda reached up with her left hand and felt the bump on the side of her head, where she had struck the side window when another car had broadsided the company car. Her hands were shaking as she reached for the phone again to call the safety officer and find out what she needed to do next. She put the phone down instead of completing the call, and went to check the coffee. She needed to get Andrew settled down first rather than deal with another angry outburst from him.
When she finally called the safety officer about 20 minutes later, the first thing he asked her was if she was okay. “I’m fine,” Miranda insisted, “I just have a bump on my head where I hit the window.”