If we use a majority approach then people can vote on a decision, although anyone who votes against will not get what they want and could harbor resentment.

The win/lose strategy is a necessary part of today’s workplace. When two sides refuse to work out a solution together by problem solving, and particularly if productivity or safety are at risk, it is the manager’s job to make a decision. These won’t be popular decisions, and as we mentioned, conflict may rise in the future over the same issue because it was not really resolved so much as it was quashed.