As with so many things, conflict is influenced by our skill as a communicator. Whether we use our talents to be proactive, to intervene, or to be able to respond professionally and skillfully, most of us can use a little polish to being a strong communicator.

In this session, you’ll explore the communication funnel and some barriers that can prevent open, clear communication. You’ll also learn about establishing positive intent to take out some of the negativity inherent in conflict.