When you speak with people, your eye contact needs to be steady and confident. Don’t stare people down, but do look at them. While there are cultural aspects to eye contact, it’s our position that you need to look at people so that they see you are being genuine and honest. Also, if you are nervous you will tend to blink more frequently which can make it look like you have something to hide. Try to relax so that you blink at a more normal rate.

This needs to be welcoming, confident, and comfortable. Even if we are incredibly busy, our body language should show that we are interested and focused on this conversation with this person at this time. Leaning into the conversation, avoiding distractions such as phone calls or people at the door, and controlling nervousness, all convey positive messages through our body language.