Echo
Don’t get backed into answering questions the group should be answering for themselves. Skillfully rebound the question back to the group.
Examples:
- Group member: Facilitator, which problem should we deal with first?
- Facilitator: That’s up to the group. Which do you think we should discuss first?
- Group member addressing the facilitator: What was the inflation rate for last year?
- Facilitator: Who can answer that question?
- Group member: I don’t like the track we are taking here.
- Facilitator: What do you think we should do? (Avoid being defensive)