Before the course, please answer the questions below.

1. What are the main work objectives of the workgroup which you manage?
   
2. How are your workgroup's objectives set? Select all of the applicable items below.
   
   Do you discuss them with your direct manager?
   With other supervisors?
   Formally?
   Informally?
   
   

3. How often are your workgroup's objectives set?

   
    

4. Are they written down?

   
   
   

5. Does your workgroup contribute to setting these objectives?

   
   
   
6. How are your workgroup's achievements measured against their objectives?
   
7. What sort of feedback do you get on the performance of your workgroup?
   
8. List the most important information that you need to do your job properly.
   
9. Where do employees get most of their information about the company and about things that affect their jobs? Select all of the applicable items below.
   
   Their supervisor
   The management chain
   Their union
   Notice boards
   Corporate videos
   Newspapers/outside media
   Company newsletter
   Company website
   The grapevine
   Other
    
10. On a scale of 1 to 10, how would you rate your organization in terms of communication:
    
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