If you are looking for further information on this subject, a recommended reading list is included below.

• Armstrong, Sharon. The Essential Performance Review Handbook. Career Press, 2010.
• Arthur, Diane. Recruiting, Interviewing, Selecting, and Orienting New Employees (5th Edition). AMACOM, 2012.
• Berger, Dorothy R., and Lance A. Berger. The Talent Management Handbook (Second Edition). McGraw-Hill, 2010.
• Blanchard, Kenneth. Leading at a Higher Level: Blanchard on Leadership and Creating High Performing Organizations. Pearson Education, 2009.
• Blanchard, Kenneth, Jim Ballard, Thad Lacinak, and Chuck Tompkins. Whale Done! Free Press, 2002.
• Boothman, Nicholas. How to Make People Like You in 90 Seconds or Less. Workman Publishing Company, 2008.
• Carnegie, Dale.How to Win Friends and Influence People. Pocket Books, 1998 (Reprint).
• Daniels, Aubrey, and James Daniels. Performance Management: Changing Behavior that Drives Organizational Effectiveness (Fourth Edition). Performance Management Publications, 2004.
• Harvard Business Review. Harvard Business Essentials: Performance Management. Harvard Business Review Press, 2006.

Up Next:

Post-Course Assessment