Pre-Course Assessment

  1. A(n) _______________ performance review is the most effective type of review, providing lots of information for the supervisor and employee to discuss.
  2. What is communication?
  3. An employee has come to you with a personal problem. What should you do?
  4. Performance reviews are a defensible way to review an employee’s performance.
  5. Performance appraisals can be used for human resource planning and succession planning.
  6. Supervisors must be prepared for performance reviews on a(n) __________________ basis.
  7. If a person has their arms crossed when you are speaking to them, what might this indicate?
  8. It’s a supervisor’s responsibility to help people become what they are capable of being.
  9. Employees prefer to be reviewed by someone who is not their direct supervisor.
  10. Orientation is an important part of the appraisal process.

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